# Usage and limits

See the CDN's storage, traffic and hits, each plan's monthly allowances and what happens when an allowance runs out.

Source: https://fivedash.fivex.gg/docs/en/cdn/usage-and-limits

In **CDN → Usage** you see how full the city's warehouse is and how much it's being used: the server's storage, traffic, hits, the most accessed files and the organization's allowances for the month. This page lists every number for each plan. It's for the owner and the staff who keep an eye on CDN costs and usage.

## Before you start

* **Access level:** **Usage** at **View**. With only **Usage**, you see the numbers without opening the file list or the keys.
* **Scope:** **storage** is per server. **Traffic** and the **month's operations** add up across the whole organization, with all of its servers.

## Limits per plan

### Storage (per server)

|             | Plus  | Pro    | Ultra |
| ----------- | ----- | ------ | ----- |
| **Storage** | 25 GB | 100 GB | 1 TB  |

Storage counts files, files in the trash, and uploads in progress or waiting for cleanup.

### Monthly allowances (per organization)

| Allowance                    | Group                  | Plus      | Pro       | Ultra     |
| ---------------------------- | ---------------------- | --------- | --------- | --------- |
| **Traffic**                  | Delivery               | 200 GB    | 1 TB      | 5 TB      |
| **Hits, including cache**    | Delivery               | 1,000,000 | 2,000,000 | 5,000,000 |
| **Storage reads**            | Delivery               | 1,000,000 | 2,000,000 | 5,000,000 |
| **Upload credits**           | Uploads and processing | 100,000   | 250,000   | 500,000   |
| **Image processing**         | Uploads and processing | 1,000     | 2,500     | 5,000     |
| **Storage write credits**    | Uploads and processing | 100,000   | 250,000   | 500,000   |
| **Panel and API operations** | Management             | 100,000   | 250,000   | 500,000   |
| **File and folder changes**  | Management             | 100,000   | 250,000   | 500,000   |

### Totals (per organization, don't reset)

|                                   | Plus   | Pro    | Ultra   |
| --------------------------------- | ------ | ------ | ------- |
| **Files and uploads in progress** | 10,000 | 50,000 | 100,000 |
| **Custom domain**                 | —      | —      | 1       |

### Other limits

| Item                                        | Limit                                                              |
| ------------------------------------------- | ------------------------------------------------------------------ |
| Audio and video uploaded from the panel     | The chosen **Max size per file**: 25, 50, 100 (default) or 250 MiB |
| Image uploaded from the panel               | 20 MiB                                                             |
| File uploaded with a key (scripts API)      | 20 MiB, one file per upload                                        |
| Upload keys per server                      | 50                                                                 |
| Time in the trash                           | 30 days                                                            |
| Items per operation (move, restore, delete) | 500                                                                |

## How credits are counted

* **Upload credits:** each upload reserves credits: 3 per 8 MiB part of the file, plus 4. An optimized image reserves at least **100 credits**. Retries and bulk actions also use operations. A credit isn't a file.
* **Image processing:** each optimized image (PNG, JPEG or WebP with **Optimize images**) counts as one processing.
* **Hits:** every time a link is opened, including when it comes from the cache.
* **Traffic:** the size served on each hit. Interrupted downloads may count the requested range.
* **Optimized images** are served smaller (WebP), so they use less traffic. The **WebP savings** block shows how much.

> The first allowance to run out limits new operations. Allowances reset at the start of each month, at 00:00 UTC.

## The Usage page

In **CDN → Usage**, pick the **Period**: **7 days** or **30 days** (default).

| Block                                  | What it shows                                                                                                      |
| -------------------------------------- | ------------------------------------------------------------------------------------------------------------------ |
| **Traffic** and **Hits**               | The period's total and the comparison "vs. the … days before".                                                     |
| **WebP savings**                       | How much traffic optimization saved ("… less traffic").                                                            |
| **Traffic per day** / **Hits per day** | The period's chart (pick it in **Chart metric**), with the **avg**.                                                |
| **Space**                              | The server's used storage, **Free**, **Uploads and pending cleanup** and **By folder** (**excluding the trash**).  |
| **Most accessed**                      | The files with the most hits in the period, with **Sort by**.                                                      |
| **Organization allowances**            | Each monthly allowance: **Used**, **… of …**, **… left**, **Projected by month end** and **Closest to the limit**. |

The charts show this server. The allowances cover the whole organization. The month and the days are counted in UTC.

### Allowance messages

| Message                                        | What it means                                                          |
| ---------------------------------------------- | ---------------------------------------------------------------------- |
| **Nothing used this month yet**                | No allowance was used this month.                                      |
| **Resets in … days** / **Resets …, 00:00 UTC** | When allowances go back to zero.                                       |
| **On pace for … by the end of the month**      | The projected usage by the end of the month.                           |
| **At this pace, runs out around …**            | The allowance should run out before the month ends.                    |
| **Limit reached until …**                      | The allowance ran out; new operations of that kind wait for the reset. |

## When an allowance runs out

| Situation                                                        | Message                                                           |
| ---------------------------------------------------------------- | ----------------------------------------------------------------- |
| A monthly allowance, the server's storage or the uploads ran out | "One of the organization's monthly allowances was reached."       |
| Too many requests at once                                        | "Too many requests or an allowance was reached. Try again later." |

To free up storage, delete files forever in the **Trash** (the space comes back after cleanup) or turn on automatic **Retention** in **CDN → Settings**. For more allowance, change plans in **Settings → Plan**.

## FAQ

**Is storage split between the organization's servers?**
No. Each server has its own storage (25 GB, 100 GB or 1 TB). Traffic and monthly operations are what belong to the organization.

**I deleted files and the space didn't come back right away.**
Files in the trash still count. After **Delete forever**, the space comes back when storage cleanup finishes.

**Does the cache use hits?**
Yes. **Hits, including cache** counts every hit. Reads served from the cache don't use **Storage reads**.

## Next steps

[Upload files](https://fivedash.fivex.gg/docs/en/cdn/upload-files)Trash and deleting forever.
[Custom domain](https://fivedash.fivex.gg/docs/en/cdn/custom-domain)Included in Ultra.
[Plans and billing](https://fivedash.fivex.gg/docs/en/getting-started/plans-and-billing)Compare the plans.
[CDN](https://fivedash.fivex.gg/docs/en/cdn/overview)How the CDN works.
