# Offers Get more out of every purchase with bundles, quantity discounts, order bumps, upgrades, a post-purchase offer and best sellers at checkout. Source: https://fivedash.fivex.gg/docs/en/store/offers **Offers** are techniques to get players to take more than they came for: a discounted bundle, a discount that grows with quantity, one more item in one click at checkout, a swap for a better item paying only the difference, and one last offer after payment. The page also runs **Best sellers at checkout**, an automatic showcase of the products that sell most in your city. This page is for whoever runs the store's catalogue and promotions. ## Before you start * **Plan:** Offers open from the **Pro** plan up (Pro and Ultra). * **Open store, with products:** the store must be set up and have products. See [Products](https://fivedash.fivex.gg/docs/en/store/products). * **Where:** **Store → Offers**. | Action | Level | | --------------------------------------- | ------------- | | Offers and results | **View** | | Create and edit offers and best sellers | **Configure** | See [Team and permissions](https://fivedash.fivex.gg/docs/en/dashboard/team-and-permissions). ## The five techniques The page is laid out as the path of a purchase: **In the store**, **At checkout** and **After payment**. Each technique sits in the stage where the player sees it. | Technique | Stage | What it does | Example | | ----------------------- | ----------------- | ---------------------------------------------------------------------------------------- | ------------------------------------ | | **Bundle** | **In the store** | Items worth more together, with a discount for buying the whole bundle. | VIP Gold + Zentorno with 15% off | | **Buy more, pay less** | **In the store** | The discount grows with the quantity of the same item or category. | 2 cars: 10% · 3 cars: 15% | | **Order bump** | **At checkout** | A checkbox at checkout to add a discounted item in one click. | Starter Kit for R$ 9,90 with the VIP | | **Upgrade** | **At checkout** | Swap the item in the cart for a better one, paying only the difference, with a discount. | VIP Silver → VIP Gold for +R$ 34,00 | | **Post-purchase offer** | **After payment** | Once the payment is approved, an extra item with a discount and a countdown. | $500,000 with 30% off for 10 min | ## Create an offer ### Pick the technique Open **Store → Offers** and click **New offer**. Pick the technique from the menu. You can also click **Create \[technique]** inside its stage. ### Say when it shows up Under **When it shows up**, pick **Any item**, **Products** or **Categories** and add the items that trigger the offer. For an **Upgrade**, pick the **Item that can be swapped**. For **Buy more, pay less**, pick **What counts toward the quantity**. ### Pick the items Pick the **Offered item** (order bump and post-purchase), the **Better item** (upgrade), the **Bundle items** (bundle) or the **Discount tiers** (buy more, pay less). ### Set the discount Under **Discount**, pick the **Discount type** (percentage or fixed amount) and the value. The preview shows the regular price and the offer price. ### Write the text Under **Offer text**, adjust the **Title** and **Text** the player reads. For a post-purchase offer, pick the **Time to decide**. ### Name it and save Under **Name and expiration**, write the **Internal name**, pick **Ends on** or leave **No end date**, and leave it **Active** or **Paused**. Check **What the player sees** (click to try it) and save. ## Fields of each offer Each technique only shows the cards it uses. | Field | Techniques | What it does | Default | | ----------------------------------- | ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------- | | **When it shows up** | Order bump, post-purchase | What must be in the cart (or the paid order) for the offer to show up: **Any item**, **Products** or **Categories**. Up to 50. | **Any item** | | **What counts toward the quantity** | Buy more, pay less | The products or categories that add up to reach the tiers. | **Categories** | | **Item that can be swapped** | Upgrade | Anyone with one of these in the cart sees the upgrade suggestion. | Empty | | **Offered item** | Order bump, post-purchase | The item that shows up at a discount. Can't be the same item that triggers the offer. | Empty | | **Better item** | Upgrade | The item the player swaps to, paying only the difference. Can't be one of the swapped items. | Empty | | **Bundle items** | Bundle | 2 to 5 items. The discount applies to buyers who take them all. | Empty | | **Discount tiers** | Buy more, pay less | Up to 4 tiers. Each has **From** (2 to 100 pcs) and a discount (1% to 90%). Each tier needs more items and a bigger discount than the one before. | 2 pcs 10% · 3 pcs 15% | | **Minimum order** | Order bump, post-purchase | Only shows up once the cart (or order) reaches this amount. | **No minimum** | | **Discount** | All except buy more, pay less | Percentage (up to 90%) or fixed amount. On an upgrade, it applies to the price difference between the two items. | Bundle 15%, upgrade 15%, order bump 20%, post-purchase 30% | | **Title** | All | What the player reads in bold. Up to 80 characters. Required. | A ready title per technique | | **Text** | All | A supporting line. Up to 200 characters. | A ready text per technique | | **Time to decide** | Post-purchase | How long the offer stays on screen after payment: **5 min**, **10 min**, **15 min** or **30 min**. | **10 min** | | **Internal name** | All | Only the team sees it, to find the offer in the list. Up to 60 characters. | The technique's name | | **Ends on** | All | Date the offer stops showing up. | **No end date** | | **Active** / **Paused** | All | **Active** shows up for players; **Paused** doesn't show up for anyone. | **Active** | A store can have up to 50 offers. ## Where each offer shows up | Technique | On the website | In the Discord cart | | ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------ | | **Bundle** | On the product page and in the cart. At checkout, if the cart holds part of the bundle, **Complete the bundle** shows up. The discount applies by itself once every item is in the cart. | Suggested in the cart | | **Buy more, pay less** | The discount applies by itself once the cart reaches a tier, with a note on how much is left for the next one. | Applies if **Volume discount** is on | | **Order bump** | At checkout, next to the summary, in one click. | Suggested in the cart | | **Upgrade** | At checkout: swaps the cart item for the better one. | Suggested in the cart | | **Post-purchase offer** | On the order page, once the payment is approved, with the clock running. | — | Website checkout shows up to 2 **Order bump** and **Upgrade** suggestions at a time. On Discord, the number comes from **Suggestions at a time**, under **Store → Sales channels**. See [Sales channels](https://fivedash.fivex.gg/docs/en/store/sales-channels). > Offer discounts apply before the coupon. The coupon applies to what's left. See [Coupons](https://fivedash.fivex.gg/docs/en/store/coupons). ### Post-purchase offer rules * It shows once per paid order, for the first offer whose conditions are met. * The offered item must be in stock, can't be a currency, can't already be in the order, can't have option choices, and must be within the per-player limit. * When the player accepts, it becomes a new order with only that item, for the same in-city ID, paid like at checkout (Pix first). * An order that came from a post-purchase offer doesn't open another one. * The player must be signed in with Discord on the website and have their details filled in. ## Results At the top of the page: | Number | What it shows | | ----------------------- | -------------------------------------------------------------------------- | | **Revenue from offers** | Money from items that came from offers, and how many offers were accepted. | | **Accept rate** | Of those who saw an offer, how many accepted. | | **Active offers** | How many are live, out of how many in total. | | **Best accept rate** | The offer with the highest accept rate (shows up with the first sales). | Each offer in the list shows **Views**, **Accepted** and **Revenue**, plus its status: **Active**, **Paused** or **Ended**. Use the toggle next to the offer to pause or activate it, and the actions menu to edit or delete it. > **Delete offer** removes the offer from the store right away, along with its numbers. To just stop showing it, pause it instead. ## Best sellers at checkout The **Best sellers at checkout** card (**Automatic**) suggests the store's best-selling products, whatever is in the cart. At checkout they show up as **Shoppers here also grab**. The ranking counts units sold in paid orders over the last 30 days and updates itself. ### Turn it on In **Store → Offers**, turn on **Turn on best sellers at checkout**. ### Pick how many Under **How many to suggest**, pick 2, 3, 4 or 6 products side by side. ### Leave out what doesn't fit Under **Never suggest**, add products that shouldn't show up, like limited items, event items or an organization. | Field | What it does | Default | | ------------------------------------ | ---------------------------------------------------------------- | ------- | | **Turn on best sellers at checkout** | Turns the showcase on at checkout. | Off | | **How many to suggest** | 2, 3, 4 or 6 products. | 4 | | **Never suggest** | Products that never show up, even if they sell a lot. Up to 100. | None | The **Ranking for the last 30 days** shows each product with the legend **Shown**, **Past the limit** or **Excluded**. With no paid sales yet, the ranking is empty. ## FAQ **What's the difference between a bundle and an order bump?** A **Bundle** gives a discount when the player takes every item on a list. An **Order bump** suggests one more item at checkout to someone who already has an item in the cart. **Does the player need to click to get the quantity discount?** No. Once the cart reaches a **Buy more, pay less** tier, the discount applies by itself. **Do currencies count in offers?** No. Currency lines have their own tiers and neither count toward nor get discounts from offers. A currency also can't be the item of a post-purchase offer. **Does a paused offer still count?** No. While paused, it doesn't show up for anyone and gives no discount. Its numbers are kept. ## Next steps [Coupons](https://fivedash.fivex.gg/docs/en/store/coupons)Discount codes to share. [Products](https://fivedash.fivex.gg/docs/en/store/products)Prices, stock and per-player limits. [Sales channels](https://fivedash.fivex.gg/docs/en/store/sales-channels)Offers in the Discord cart. [Credit](https://fivedash.fivex.gg/docs/en/store/credit)Cashback that brings players back.