CDN
Custom domain
On the Ultra plan, serve the CDN's files from a subdomain of the city's, like media.yourcity.com, with HTTPS.
On the Ultra plan, serve the CDN's files from a subdomain of the city's, like media.yourcity.com, with HTTPS.
With a custom domain, the CDN serves files at the city’s address, like https://media.yourcity.com/itens/agua.png, instead of https://cdn.fivex.sh/example-city/itens/agua.png. It’s the city’s sign on the warehouse gate. This page shows the exact steps the panel shows. It’s for whoever handles the CDN and has access to the city domain’s DNS.
media.yourcity.com.Go to CDN → Settings and scroll to Custom domain.
In Subdomain (“Enter the address you want to use. Then we’ll show the DNS records it needs.”), type the address, for example media.yourcity.com, and click Set up domain. Domain set up shows and the Pending badge appears.
The panel shows: “At your domain’s DNS provider, add the record below to point this subdomain to the CDN.” At the DNS provider, create the record with the values in the table (use the copy buttons next to each value).
Under Validation records, the panel lists TXT records. Create all of them. “Every value below must be in DNS. When a name repeats, keep a separate TXT record for each value.”
After saving the records at the provider, click Check DNS. Status checked shows and the steps update.
When both the Domain and the HTTPS certificate are confirmed, the badge changes to Active and you see “DNS and certificate confirmed.”
| Type | Name / Host | Value / Target |
|---|---|---|
CNAME | Your subdomain, for example media.yourcity.com | The target shown in the panel (cdn.fivex.sh) |
| Type | Name / Host | Value / Target |
|---|---|---|
TXT | The name shown in the panel | The value shown in the panel |
Copy name and value exactly as the panel shows them. There may be more than one TXT with the same name and different values: create one record for each value.
The panel shows two steps, each with its own status.
| Step | Possible statuses |
|---|---|
| Domain | Validating, Confirmed |
| HTTPS certificate | Validating, Issuing, Activating, Active |
| Message | What it means |
|---|---|
| “Waiting for the domain and the HTTPS certificate to be validated.” | Nothing confirmed yet. Check the records. |
| “The domain was confirmed. The HTTPS certificate still needs to be validated.” | The CNAME is right; the certificate is missing. |
| “The certificate was confirmed. The domain still needs to be validated.” | The certificate is right; the domain is missing. |
| “Waiting for the HTTPS certificate to be issued.” | The certificate is being issued. |
| “The certificate was issued. Waiting for it to activate.” | Almost there. |
| “Domain and HTTPS certificate confirmed.” | All done: the badge shows Active. |
https://media.yourcity.com/<folder>/<file> (without the CDN address in the path).https://cdn.fivex.sh/<address>/… links keep the default address. Update the scripts if you want to use the domain.In Custom domain, click Remove domain.
Domain removed shows up. If removal still depends on the provider, you see “Domain deactivated. Removal at the provider will be retried automatically.” and the badge shows Removal pending (“Removal will be retried automatically. You can also try now.”). Use Try to finish removal to try again.
With the domain deactivated, the files are still available at the CDN’s default address. You can delete the records in your DNS afterwards.
I got “A custom CDN domain is part of the Ultra plan.” The organization isn’t on Ultra. Change plans in Settings → Plan.
I created the records and it’s still Pending.
DNS changes can take a while to apply. Check that the name wasn’t doubled (for example, media.yourcity.com.yourcity.com) and that every validation TXT is there. Then click Check DNS again.
Can I use the same domain as the store or the rules website?
Use a different subdomain for the CDN, like media.yourcity.com, separate from store. and rules..