Forms are your city’s front desk for requests that need a decision: staff applications, reports, partnerships, event sign-ups. Each form is a pinned panel in a Discord channel with a button; the button opens a window of questions, and each answer reaches a team channel with Approve and Decline buttons. The member gets the result by DM. This page is for owners and staff who build and review forms in Discord → Forms.
- The Discord module must be in the organization’s plan, and the bot must be connected to the Discord server (see Bot).
- Forms come with every plan. The number of forms per bot depends on the plan:
| Plan | Forms per bot |
|---|
| Plus | 3 |
| Pro | 10 |
| Ultra | 25 |
| Action | Level in the Forms area |
|---|
| See forms, numbers and answers | View |
| Approve and refuse answers in the dashboard | Manage |
| Create, edit, turn on, turn off and delete forms, panels and messages | Configure |
Levels are given in Settings → Members (see Team and permissions).
In Discord → Forms you see:
- Numbers for every form: Answers (compared with the previous 7 days), Waiting for the team, Approval (30 days) and Time to decide (median of the last 30 days).
- Your forms: each one with its state (Live, No panel or Off), the 14 days chart, the last answer, the approval rate and how many answers are waiting.
- Start from a template: shortcuts to create a ready-made form.
Open Forms
Go to Discord → Forms and click New form (or Use template → on one of the templates).
Pick the template and the name
Pick the Template and type the Name. Click Create form.
Adjust the questions
The form opens on the Form tab (the builder). Edit, add or remove fields and click Save.
Pick the channels
On the Settings tab, pick the Panel channel and the Answers channel.
Turn the form on
Turn on the Turn the form on switch at the top and click Save. The Panel published notice confirms the channel.
| Template | What it brings |
|---|
| Staff application | Name and age, why they want to join, play time per day, areas they want to help with and confirming the staff rules. |
| Report | Who they want to report (server member), what happened (dropdown), the account and evidence (up to 5 files). Red button. |
| Partnership request | Questions for organizations, creators and stores that want to partner up. Green button. |
| Blank | One short text field, to start from scratch. |
Templates are written in the city’s language.
| Tab | What it has |
|---|
| Answers | The form’s numbers and the list of answers, with search and filter. Opens by default. |
| Form | The window builder: title, intro and fields, with the Discord preview. |
| Settings | Channels, who can answer, review, result, log, messages and embed. |
At the top are Back to forms, the state (Live in #channel, On, panel not published or Off), View panel, the Turn the form on switch and More form options (with Delete form).
| Field | What it does | Limit |
|---|
| Title | The title of the window that opens on Discord. Required. | 45 characters |
| Intro | Optional. A notice at the top of the window. Supports bold and links. Takes one of the window’s 5 items. | 1000 characters |
Click Add field and pick the type:
| Type | What it’s for | Limits |
|---|
| Short text | One line: name, age, ID. | Up to 400 characters (default 200) |
| Long text | Answers with several lines. | Up to 4000 characters (default 1000) |
| Single choice | Radio buttons: the person picks one. | 2 to 10 options |
| Multiple choice | Checkboxes: pick as many as they want. | Up to 10 options |
| Dropdown | A menu that opens. | Up to 25 options |
| Confirmation | One checkbox, like “I read the rules”. | — |
| Server member | Picks someone from Discord. | Up to 10 members |
| Files | Screenshots, videos or documents. | Up to 10 files |
Click a field in the list or in the preview to edit it. Use Move up / Move down to reorder, Duplicate field and Delete field.
| Field | What it does | Applies to |
|---|
| Field type | Changes the type. | All |
| Question | The text above the field. Required (up to 45 characters). | All |
| Description | Small text under the question (up to 100). Optional. | All |
| Placeholder | Shows dimmed inside the field before the person answers (up to 100). | Short text, long text, dropdown, member |
| Required | Discord won’t let them submit without answering. On a Confirmation, the person can only submit by checking the box (e.g. accepting the rules). On by default. | All |
| Checkbox text | What the person confirms by checking it. Default: “Yes, I agree”. | Confirmation |
| Minimum length / Maximum length | The answer’s size. | Short text, long text |
| Options | Each option has a name and Description (optional) (up to 100 each). No empty or repeated options. | Single choice, multiple choice, dropdown |
| Minimum choices / Maximum choices | How many options the person picks. | Multiple choice, dropdown |
| Up to how many members | How many people can be picked. | Server member |
| Up to how many files | How many files can be sent. | Files |
Uploaded files are kept by FiveDash, so the answer card keeps opening after Discord’s link expires. Files in a format or size that can’t be kept show as not stored (format or size).
| Field | What it does | Default |
|---|
| Name | How the team sees the form in the panel and in the logs (up to 60). Required. | The name you gave when creating it |
| Panel channel | The panel stays pinned here, with the button that opens the form. Required to turn it on. | None |
| Field | What it does | Default |
|---|
| Roles | Only people with one of these roles can open the form. With no roles, any member. | Any member |
| One answer at a time | Someone with an answer waiting for the team can’t send another. | On |
| Time between answers | How long the person waits to answer again: 5 min, 30 min, 1 h, 6 h, 1 day, 3 days or 7 days. | No wait |
| Only until approved | After an approved answer, the person can’t answer this form again. | Off |
| Field | What it does | Default |
|---|
| Answers channel | Each answer arrives here, with the Approve and Decline buttons. Required to turn it on. | None |
| Who decides | People with one of these roles approve and refuse on Discord. Administrators and server managers always can. | Administrators only |
| Notify roles | These roles are mentioned on each new answer. | Nobody |
| Reason required to refuse | The team can only refuse by writing why, which goes to the member. | On |
| Field | What it does | Default |
|---|
| Role on approval | Whoever gets their answer approved gets this role. | None |
| Send the result | The member gets a private message saying whether they were approved or refused, with the reason. | On |
| Copy to DMs on submit | Besides the instant confirmation, the person gets a copy in their DMs. | Off |
| Field | What it does | Default |
|---|
| Log channel | Every new answer, approval and refusal on this form becomes a message here. | Panel only |
Every answer and decision also stays in the Answers tab, with each one’s timeline.
On the Settings tab, the customize card has Messages (panel, button, confirmation and result) and Embed (colors, server, thumbnail and footer).
| Tab | Field | What it does | Default (English city) |
|---|
| Panel | Title | The panel’s title (up to 256). | Form |
| Panel | Text | The panel’s text (up to 2000). | Click the button below to answer… |
| Panel | Button | The button that opens the form (up to 80), with Button emoji and Button color (Blue, Gray, Green or Red). | Answer, Blue |
| Panel | Image | Optional. Wide (2:1), at the end of the panel. | None |
| On submit | Right after submitting | Only the person who answered sees it. With Copy to DMs on submit on, it also goes in the DM (up to 1500). | We got your answer, {membro}! … |
| Approved | DM when the answer is approved | {motivo} is the message the team wrote when approving (up to 1500). With an optional image (2:1). | Answer approved… |
| Refused | DM when the answer is refused | {motivo} is the reason the team wrote when refusing (up to 1500). With an optional image (2:1). | Answer declined… Reason: {motivo} |
Images are PNG, JPG, WebP or GIF up to 1 MB. A city set to Portuguese starts with the Portuguese texts.
The variable names stay in Portuguese:
| Variable | Becomes |
|---|
{membro} | Mentions who answered |
{nome} | The name of who answered |
{servidor} | The Discord server’s name |
{formulario} | The form’s name |
{numero} | The answer’s number (#0012) |
{motivo} | What the team wrote when deciding |
{equipe} | Who decided |
| Field | What it does | Default |
|---|
| Color (Panel and new tab) | The panel, the answer while it waits and the submit confirmation. | Bot color |
| Color (Approved tab) | The approved answer in the team’s channel, the DM and the log. | Green (#57F287) |
| Color (Refused tab) | The refused answer in the team’s channel, the DM and the log. | Red (#ED4245) |
| Server on top | The server’s name and icon above the panel and the DMs. | On |
| Panel thumbnail | Optional. Square, in the panel’s corner. | None |
| Panel footer | Optional (up to 200). | Empty |
- The member clicks the panel’s button. The bot checks whether they can answer (role, waiting answer, wait time, already approved). If not, they get a notice only they can see.
- The window opens with the fields. On submit, they see the Right after submitting message.
- The answer reaches the Answers channel as a card, with Approve and Decline, mentioning the Notify roles.
- Whoever decides clicks a button. A window opens with Message to the member (optional, when approving) or Reason for declining (required if Reason required to refuse is on).
- The card updates with the decision, the Role on approval is given, the member gets the DM (with Send the result on) and the log is posted.
Each answer is decided only once. If two people click, the second one sees who already decided.
Open the answers
In Discord → Forms, click the form. The Answers tab opens by default.
Find the answer
Filter by Waiting, Approved or Refused, or use Search by member, number, ID or any answer. Click the answer.
Decide
Click Approve or Refuse. Write the Message to the member (optional) or the Reason for refusing and confirm with Approve answer or Refuse answer.
The card on Discord is updated and the member gets the result in DMs. The answer’s sheet shows the answers, the Decision and the Timeline (sent, reached the team, approved or refused, result in DMs). Use Copy member ID and View in Discord to jump to the card.
A member clicks the button and gets “This form is closed right now”.
The form is off. Turn on Turn the form on and save.
I see “The panel wasn’t posted: the bot can’t see or write in the channel”.
Give the bot’s role permission to see the channel and send messages in it, then save again.
I can’t create more forms.
You reached your plan’s limit (3 on Plus, 10 on Pro, 25 on Ultra). Delete a form you don’t use or change plans.
Can I decide on Discord and in the dashboard?
Yes. Both update the same answer; whoever decides first wins.