FAQ
Quick answers about FiveDash: plan, free trial, Pix, resource, team, language and data.
Quick answers about FiveDash: plan, free trial, Pix, resource, team, language and data.
The questions that come up most about FiveDash, with short answers and a link to the page with all the details. If your question is about an error you’re seeing right now, see Troubleshooting.
What is FiveDash? The live control panel for your FiveM RP city, made by fiveX. In one place: Discord bot, store with Pix and in-game delivery, logs, rules website, CDN and server status. See Introduction.
Does it work with my framework? The fivedash resource recognizes Creative Network Enchanted, Qbox, QBCore, ESX, ox_core and vRP/vRPex. With no known framework, the connection works, but the whitelist stays on Discord and the store only delivers commands. See Frameworks.
Do I need to install anything on the server?
Yes, the fivedash resource. It’s what unlocks whitelist in game, delivers purchases and sends logs. Each server’s modules only open after it connects once. See Install the resource.
Can I use it with more than one server? Yes. Each tier includes 1 server; the rest are added as extra servers, up to 20 per plan. See Plans and billing.
How much does it cost? You pay per module, on one tier (Plus, Pro or Ultra). With all 5 modules in the full bundle: R$ 99,90/mo on Plus, R$ 163,90/mo on Pro and R$ 219,90/mo on Ultra. FiveDash AI is an add-on at R$ 69,90/mo. See Plans and billing.
Is there a free trial? Yes: 7 days, on any plan, no card, with every module and FiveDash AI unlocked. Each organization gets one trial.
How do I pay? By Pix. The plan renews on its own through Pix Automático: you authorize it once in your bank’s app.
Is there an annual discount? Yes: on annual billing you pay for 10 months and get 12.
Is there a fee on store sales? 3% on Plus, 1.5% on Pro and none on Ultra, on paid orders.
What happens if I don’t pay? The dashboard closes until payment, but nothing is deleted: your data, bots and settings are still stored.
Can I cancel anytime? Yes, in Settings → Plan → Subscription → Cancel the subscription. Pix Automático is canceled right away and the plan continues until the paid date.
I have a coupon. Where do I use it? When paying: Pay with Pix → Add coupon.
How many people fit on the team? 5 on Plus, 15 on Pro and unlimited on Ultra, counting the owner and pending invites.
Can the support staff see only tickets? Yes. In Settings → Members, use the Support preset in the Discord module. See Team and permissions.
Can I give access to just one server? Yes. In the person’s access, pick Per server and give only the servers you want.
How do I hand the organization to someone else? With an ownership transfer, in Settings → General → Ownership. You stay on as an admin. See Invites and ownership.
I forgot my password. On the Sign in screen, click Forgot your password? and follow the code sent by e-mail.
How do I turn on two-step verification? In Settings → Security → Authenticator app → Turn on. Save your backup codes. See Account and security.
I signed in with Discord and the dashboard asks for a password. Some serious actions ask for the password to confirm it’s you. Create one in Settings → Security → Create password.
I deleted my account by mistake. Sign in again within 14 days: the deletion is canceled.
Is the dashboard available in English? Yes. Change it in Settings → Profile → Language. It only changes what you see.
What about the city? Each server has its own City language, in Manage servers: it changes the bot, store, checkout, rules website and transcripts. See Language.
What does FiveDash AI do? It answers tickets on Discord and helps you in the Store, Logs and Rules: it looks up data, opens pages and makes changes with your OK. See FiveDash AI.
Can the AI delete things on its own? No. Before deleting or publishing, it asks for confirmation, and it only does what your access allows.