Dashboard
FiveDash AI
What FiveDash AI does, where it shows up in the dashboard, how to use the assistants and which plans include it.
What FiveDash AI does, where it shows up in the dashboard, how to use the assistants and which plans include it.
FiveDash AI is FiveDash’s artificial intelligence add-on. It has two parts: the AI agent, which answers Discord tickets in place of your team and calls someone when needed, and the assistants, which work with you inside the dashboard in the Store, Logs and Rules: they answer questions, look up data, open pages and make changes with your OK.
| Where | How to open | Name |
|---|---|---|
| Store pages | Assistant button at the top of the page | Store assistant |
| Logs pages | Assistant button at the top of the page | Logs assistant |
| Rules editor | The editor’s own Assistant button | Rules assistant |
| Discord → Tickets | AI agent tab | The agent that answers tickets |
The assistant opens in a panel next to the page (on a phone, in a sheet that slides up). Click Assistant again to close it.
| Assistant | For people who can make changes | For people who can only view |
|---|---|---|
| Store | Ask about sales, orders and customers, or have me create products, coupons and offers and change the website. | Ask about sales, orders and customers. I’ll look things up, show them and open the pages for you. |
| Logs | Ask what happened, who did what and when. I search the logs, show you and open them in the panel. | The same, without changes |
| Rules | I write, review and organize the pages. Everything stays a draft until you publish. | I read the pages, explain them and suggest changes to the team. |
| Assistant | Look up | Change (if your level allows) |
|---|---|---|
| Store | Store numbers, catalogue, products, coupons, offers, orders, customers, website, credit and affiliates | Create, edit, duplicate, reorder and delete products and categories; change a product’s image; create, turn on, turn off and delete coupons and offers; adjust best sellers; edit and publish the website; add notes to and mark orders as delivered, resend deliveries; add notes to and block customers; gift a product; adjust credit and cashback; manage affiliates, the program and bonuses |
| Logs | Overview, log search, a specific log, a player’s activity, the list of logs and the filters | Create, edit and delete logs, change the webhook link and send a test log |
| Rules | List, read and search pages | Create, rewrite, edit, move and delete pages, rename groups and publish the website |
The assistant also opens the right dashboard page so you can check the result.
Before deleting something or publishing, the assistant stops and asks for your OK: Confirm this action? · The assistant wants to make a change that needs your OK. Click Confirm or Cancel. In Rules, for example, you see Delete “…”? and Publish the website now?.
On a Store or Logs page, click Assistant at the top. In Rules, use the editor’s button.
Type in Message to the assistant and click Send. Or pick one of the ready-made ideas, like What happened in the last 24 hours? (Logs) or Create the penalties page (Rules).
If the assistant needs something, it shows The assistant wants to know with options. Pick one, use Other answer or Skip.
When it wants to change something serious, click Confirm or Cancel. Use Stop to interrupt an answer.
Click Attach an image, PDF or text or drag the file onto the panel (Drop to attach).
| Type | Maximum size |
|---|---|
| Images | 15 MB |
| PDFs | 2 MB |
Text files (.txt, .md, .csv) | 200 KB |
| Files per message | 4 |
Word documents aren’t accepted: export them as PDF.
| Key | What it does |
|---|---|
| 1 to 9 | Picks the option with that number |
| Arrows | Move between options |
| Enter | Sends |
| Esc | Skips the question |
| Action | Where | What it does |
|---|---|---|
| New chat | Top of the assistant | Starts from scratch |
| Chats | Top of the assistant | Opens the history, under Pinned, Today, Yesterday, Last 7 days and Older |
| Search chats | History | Searches by text |
| Pin to top / Unpin | Chat menu | Keeps the chat at the top |
| Rename | Chat menu | Changes the name |
| Delete / Delete all | Chat menu / history | Deletes one or all |
In Discord → Tickets → AI agent, you turn the agent on, give it a name, pick its Tone (Friendly, Professional or Casual), write instructions from your team, set what it knows and when it calls the team. It always says it’s a virtual assistant. To work, the bot needs the Message Content Intent turned on in the Discord Developer Portal. All the details in Tickets.
| Message | What to do |
|---|---|
| Couldn’t reach the assistant right now. Try again in a moment. | Click Try again |
| No connection to the server. Check your internet and try again. | Check your connection |
| The conversation got too long. Start a new one. | Click New chat |
| Too many messages in a row. Wait a minute and try again. | Wait a minute |
| Your access doesn’t allow using the assistant on this server. | Ask an owner or admin for access to the module |
Can the AI touch things I can’t? No. Each action is only offered to people with the right page and level, and the dashboard checks again before doing it.
What language does the assistant reply in? Your dashboard’s language. See Language.
Can I use the AI only during the trial? Yes, it’s unlocked for the 7 days. To keep it afterwards, add the AI to the plan.