Store
Offers
Get more out of every purchase with bundles, quantity discounts, order bumps, upgrades, a post-purchase offer and best sellers at checkout.
Get more out of every purchase with bundles, quantity discounts, order bumps, upgrades, a post-purchase offer and best sellers at checkout.
Offers are techniques to get players to take more than they came for: a discounted bundle, a discount that grows with quantity, one more item in one click at checkout, a swap for a better item paying only the difference, and one last offer after payment. The page also runs Best sellers at checkout, an automatic showcase of the products that sell most in your city. This page is for whoever runs the store’s catalogue and promotions.
| Action | Level |
|---|---|
| Offers and results | View |
| Create and edit offers and best sellers | Configure |
See Team and permissions.
The page is laid out as the path of a purchase: In the store, At checkout and After payment. Each technique sits in the stage where the player sees it.
| Technique | Stage | What it does | Example |
|---|---|---|---|
| Bundle | In the store | Items worth more together, with a discount for buying the whole bundle. | VIP Gold + Zentorno with 15% off |
| Buy more, pay less | In the store | The discount grows with the quantity of the same item or category. | 2 cars: 10% · 3 cars: 15% |
| Order bump | At checkout | A checkbox at checkout to add a discounted item in one click. | Starter Kit for R$ 9,90 with the VIP |
| Upgrade | At checkout | Swap the item in the cart for a better one, paying only the difference, with a discount. | VIP Silver → VIP Gold for +R$ 34,00 |
| Post-purchase offer | After payment | Once the payment is approved, an extra item with a discount and a countdown. | $500,000 with 30% off for 10 min |
Open Store → Offers and click New offer. Pick the technique from the menu. You can also click Create [technique] inside its stage.
Under When it shows up, pick Any item, Products or Categories and add the items that trigger the offer. For an Upgrade, pick the Item that can be swapped. For Buy more, pay less, pick What counts toward the quantity.
Pick the Offered item (order bump and post-purchase), the Better item (upgrade), the Bundle items (bundle) or the Discount tiers (buy more, pay less).
Under Discount, pick the Discount type (percentage or fixed amount) and the value. The preview shows the regular price and the offer price.
Under Offer text, adjust the Title and Text the player reads. For a post-purchase offer, pick the Time to decide.
Under Name and expiration, write the Internal name, pick Ends on or leave No end date, and leave it Active or Paused. Check What the player sees (click to try it) and save.
Each technique only shows the cards it uses.
| Field | Techniques | What it does | Default |
|---|---|---|---|
| When it shows up | Order bump, post-purchase | What must be in the cart (or the paid order) for the offer to show up: Any item, Products or Categories. Up to 50. | Any item |
| What counts toward the quantity | Buy more, pay less | The products or categories that add up to reach the tiers. | Categories |
| Item that can be swapped | Upgrade | Anyone with one of these in the cart sees the upgrade suggestion. | Empty |
| Offered item | Order bump, post-purchase | The item that shows up at a discount. Can’t be the same item that triggers the offer. | Empty |
| Better item | Upgrade | The item the player swaps to, paying only the difference. Can’t be one of the swapped items. | Empty |
| Bundle items | Bundle | 2 to 5 items. The discount applies to buyers who take them all. | Empty |
| Discount tiers | Buy more, pay less | Up to 4 tiers. Each has From (2 to 100 pcs) and a discount (1% to 90%). Each tier needs more items and a bigger discount than the one before. | 2 pcs 10% · 3 pcs 15% |
| Minimum order | Order bump, post-purchase | Only shows up once the cart (or order) reaches this amount. | No minimum |
| Discount | All except buy more, pay less | Percentage (up to 90%) or fixed amount. On an upgrade, it applies to the price difference between the two items. | Bundle 15%, upgrade 15%, order bump 20%, post-purchase 30% |
| Title | All | What the player reads in bold. Up to 80 characters. Required. | A ready title per technique |
| Text | All | A supporting line. Up to 200 characters. | A ready text per technique |
| Time to decide | Post-purchase | How long the offer stays on screen after payment: 5 min, 10 min, 15 min or 30 min. | 10 min |
| Internal name | All | Only the team sees it, to find the offer in the list. Up to 60 characters. | The technique’s name |
| Ends on | All | Date the offer stops showing up. | No end date |
| Active / Paused | All | Active shows up for players; Paused doesn’t show up for anyone. | Active |
A store can have up to 50 offers.
| Technique | On the website | In the Discord cart |
|---|---|---|
| Bundle | On the product page and in the cart. At checkout, if the cart holds part of the bundle, Complete the bundle shows up. The discount applies by itself once every item is in the cart. | Suggested in the cart |
| Buy more, pay less | The discount applies by itself once the cart reaches a tier, with a note on how much is left for the next one. | Applies if Volume discount is on |
| Order bump | At checkout, next to the summary, in one click. | Suggested in the cart |
| Upgrade | At checkout: swaps the cart item for the better one. | Suggested in the cart |
| Post-purchase offer | On the order page, once the payment is approved, with the clock running. | — |
Website checkout shows up to 2 Order bump and Upgrade suggestions at a time. On Discord, the number comes from Suggestions at a time, under Store → Sales channels. See Sales channels.
At the top of the page:
| Number | What it shows |
|---|---|
| Revenue from offers | Money from items that came from offers, and how many offers were accepted. |
| Accept rate | Of those who saw an offer, how many accepted. |
| Active offers | How many are live, out of how many in total. |
| Best accept rate | The offer with the highest accept rate (shows up with the first sales). |
Each offer in the list shows Views, Accepted and Revenue, plus its status: Active, Paused or Ended. Use the toggle next to the offer to pause or activate it, and the actions menu to edit or delete it.
The Best sellers at checkout card (Automatic) suggests the store’s best-selling products, whatever is in the cart. At checkout they show up as Shoppers here also grab. The ranking counts units sold in paid orders over the last 30 days and updates itself.
In Store → Offers, turn on Turn on best sellers at checkout.
Under How many to suggest, pick 2, 3, 4 or 6 products side by side.
Under Never suggest, add products that shouldn’t show up, like limited items, event items or an organization.
| Field | What it does | Default |
|---|---|---|
| Turn on best sellers at checkout | Turns the showcase on at checkout. | Off |
| How many to suggest | 2, 3, 4 or 6 products. | 4 |
| Never suggest | Products that never show up, even if they sell a lot. Up to 100. | None |
The Ranking for the last 30 days shows each product with the legend Shown, Past the limit or Excluded. With no paid sales yet, the ranking is empty.
What’s the difference between a bundle and an order bump? A Bundle gives a discount when the player takes every item on a list. An Order bump suggests one more item at checkout to someone who already has an item in the cart.
Does the player need to click to get the quantity discount? No. Once the cart reaches a Buy more, pay less tier, the discount applies by itself.
Do currencies count in offers? No. Currency lines have their own tiers and neither count toward nor get discounts from offers. A currency also can’t be the item of a post-purchase offer.
Does a paused offer still count? No. While paused, it doesn’t show up for anyone and gives no discount. Its numbers are kept.