Store
Sales channels
Sell the store's products on your city's Discord, with a fixed panel or showcases, a cart in a private channel and payment through the store's link.
Sell the store's products on your city's Discord, with a fixed panel or showcases, a cart in a private channel and payment through the store's link.
Sales channels take the store to where players already are. On Discord, the city’s bot posts the store in a fixed panel or in showcases across channels, and each buyer builds their order in a private cart. The catalog, prices, coupons and creators are the same as on the website. Everything lives in Store → Sales channels.
| Action | Level |
|---|---|
| Channels and open carts | View |
| Discord panel and carts | Configure |
Go to Store → Sales channels. In Store on Discord, turn on the switch (it goes from Off to On).
In How to sell → Format, pick Main panel (one fixed message in a channel, with every category in a list) or Showcases (messages in several channels, each with the products or categories you choose).
In Where the purchase happens, pick On Discord (a cart in a private channel) or On the website (the buttons lead to the product or category on the store’s website).
With the Main panel format, choose the Panel channel. With the Showcases format, create at least one showcase with New showcase.
If the purchase happens On Discord, choose the Cart category and review the Cart, Discounts, Buyer and Offers options.
Click Save. The bot posts the panel (or the showcases) and the Store open on Discord notice shows where it is. Use Open in Discord to see the message.
#cart-player), inside the Cart category.Pay {total}). The button opens FiveDash’s payment page, with the cart at the store’s current prices.The payment link works while the cart is open. If the cart closes, the buyer builds another one from the panel.
| Field | What it does | Default |
|---|---|---|
| Format | Main panel or Showcases. | Main panel |
| Where the purchase happens | On Discord: a cart in a private channel, with coupons and offers, and payment through the store’s link. On the website: the buttons lead to the product or category on the website, and the purchase finishes there. Applies to the panel and to every showcase. | On Discord |
| Field | What it does | Default |
|---|---|---|
| Panel channel | Where the store’s fixed message lives. Saving posts the panel again. | None |
| Categories in the panel | Only the categories picked, in the store’s order. Empty, it shows every visible category with active products (up to 25). Categories without active products don’t show up. | All categories |
Each showcase is a message in a channel, with up to 5 products or categories, one card each. A category shows all its products, including ones added later. The store can have up to 10 showcases.
| Field | What it does | Default |
|---|---|---|
| Showcase channel | Where the showcase stays fixed. It can be the same channel as the panel, but not the log channel. | — |
| Products and categories | Up to 5, in the order picked. Use Add product or category. | — |
| Title | Optional. With no title or text, the showcase is just the cards. | Empty |
| Text | Optional, up to 1000 characters. | Empty |
| Image | Optional. Wide (2:1), below the title and text. PNG, JPG, WebP or GIF up to 1 MB. | No image |
The showcase list shows each one’s status: Posts when you save, Not posted, Nothing for sale or how many items are not for sale (paused, deleted or in a hidden category).
| Field | What it does | Default |
|---|---|---|
| Cart category | The Discord category where cart channels are created. Only the member (and the team below) can see theirs. Empty, the channels go at the top of the list. | None |
| Channel name | Name of the cart channels. {membro} becomes the username. Up to 60 characters. | cart-{membro} (carrinho-{membro} for cities in Portuguese) |
| Closes on its own after | With no clicks for this long, the cart closes and the channel is deleted: 15 min, 30 min, 1 hour, 2 hours, 6 hours or 1 day. | 30 min |
| Maximum per product | How many units of the same product fit in a cart: 1, 2, 3, 5, 10 or 20. Stock and the per-player limit also apply. | 5 units |
| Team that sees the carts | Roles that see every cart, to help anyone who gets stuck. Nobody writes in the channels. Up to 10 roles. | Nobody but the member |
A cart holds up to 20 different products.
| Field | What it does | Default |
|---|---|---|
| Coupons | The Coupon button in the cart, with the same rules as the website. | On |
| Creator codes | The Creator code button: the sale counts for the creator and the buyer gets the program’s discount. Needs the affiliate program on. | On |
| Coupon and code together | Turned off, using one removes the other from the cart, so the discounts don’t add up. | Off |
| Field | What it does | Default |
|---|---|---|
| Gifting | The Gift button in the cart: the buyer types another player’s ID and that player receives it. Without a gift, it goes to the buyer’s account. | On |
| Buyer details | On the first cart, asks for first name, last name, email and CPF. The details are saved on the customer, in Customers, and aren’t asked again. | On |
| Field | What it does | Default |
|---|---|---|
| Suggestions in the cart | Upgrades, “Buy together” and bundles from the Offers page show up in the cart with a one-click button. | On |
| Volume discount | The “Buy more, pay less” tiers apply in the cart, with a note on how much is left for the next one. | On |
| Suggestions at a time | How many offers the cart shows together: 1, 2 or 3. Upgrades come first. | 2 |
Use Manage offers to go to Store → Offers.
| Field | What it does | Default |
|---|---|---|
| Log channel | Posts when someone opens a cart, goes to payment, pays, cancels or lets it close. Must be different from the panel’s channel. | No log |
Click Messages (Panel, products, cart and payment) to open Customize messages. Each tab is a step of the purchase.
| Step | Field | Default |
|---|---|---|
| Panel | Title | {{store}} {servidor} Store |
| Panel | Text | “Shop without leaving Discord: pick a category below, build your cart and pay on the site. Delivery in the city is automatic.” |
| Panel | List text (what the list shows before anything is picked) | “Pick a category” |
| Panel | Website button (a link below the list to the store’s website), with Website button text and Website address | Off; “Buy on the site” |
| Panel | Image (wide, 2:1, below the text) | No image |
| Panel | Thumbnail (square, to the right of the text): Server icon, Own image or None | Server icon |
| Products | Product list text | “Pick a product” |
| Products | Add button | “Add to cart” |
| Products | Product photo (the product’s image, large, below the price) | On |
| Cart | Title | {{cart}} Your cart |
| Cart | Text (sits at the top of the cart, above the items) | {membro}, this channel is just for you. Build your order with the buttons below and go to payment whenever you're ready. |
| Cart | Empty cart | “Your cart is empty. Pick products on the store’s panel.” |
| Cart | Checkout button | “Go to payment” |
| Payment | Title | {{card}} Almost there! |
| Payment | Text | “Check your order and click pay. Payment happens on the store’s site.” |
| Payment | Pay button (opens payment on the store’s website) | Pay {total} |
The texts start in the city’s language. Titles take up to 120 characters and texts up to 1500. Images: PNG, JPG, WebP or GIF up to 1 MB.
The variables keep their Portuguese names in every language.
| Variable | Where it works | What it becomes |
|---|---|---|
{servidor} | Panel | The FiveM server’s name |
{loja} | Panel | The store’s name |
{membro} | Cart, payment, channel name | Mentions the cart’s owner (in the channel name, the username) |
{itens} | Cart | How many items are in the cart |
{total} | Cart, payment, pay button | The total, with discounts |
Click Embed to open Customize embed. It applies to every store message.
| Field | What it does | Default |
|---|---|---|
| Color | The side bar of each message. | Bot color |
| Server header | The server’s name and icon at the top. | Off |
| Footer | Optional text at the bottom, up to 100 characters (for example, “Automatic delivery in the city”), with an icon from the bot’s pack on the left. The icon only shows together with text. | Empty |
The Discord preview, alongside, shows each step (Panel, Category, Product, Cart, Payment) as the player will see it.
The Carts list shows open and recent carts, with the Open now, At payment, In carts and Went to payment numbers (over the last 7 days). Click Refresh to read them again.
| Status | What it means |
|---|---|
| Shopping | The player is still building the cart. |
| At payment | The player went to payment. |
| Paid | The order was paid. |
| Canceled | The player canceled the cart. |
| Closed on its own | The cart went unused for the Closes on its own after time. |
Turn off the Store on Discord switch and click Save. The store’s messages are removed from the channels. Open carts stay until they close.
The bot didn’t post the panel. What should I check? If you see “The bot can’t send messages in this channel”, give the bot permission to send messages in the channel. If the channel was deleted, pick another one. If the player sees “The bot isn’t allowed to create your cart”, give the bot permission to manage channels in the cart category.
Are Discord prices different from the website? No. The catalog and prices always come from the store. The payment page checks the price again before charging.
Can the team see the carts? Yes, if you pick roles in Team that sees the carts. They can only read; nobody writes in the channels.
Sales are paused on Discord. Why? When delivery in the city is off (the FiveDash resource missing from the server, outdated or turned off), payment says sales are paused. The cart stays saved while it’s open.