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Plans and billing
Plus, Pro and Ultra tiers, modules one by one, bundle discount, annual billing, extra servers, free trial, Pix Automático and coupons.
Plus, Pro and Ultra tiers, modules one by one, bundle discount, annual billing, extra servers, free trial, Pix Automático and coupons.
On FiveDash, the plan belongs to the whole organization: you pick one tier (Plus, Pro or Ultra), pick the modules you’ll use, one by one, and decide whether you want FiveDash AI. The Server module always comes with it. The more modules, the less each one costs. This page is for the owner and admins, the only people who see and change the plan.
| Tier | Who it’s for |
|---|---|
| Plus | For the city that’s just getting started. |
| Pro (Recommended) | For the city that’s already busy. |
| Ultra | For big cities and networks. |
| Module | Plus | Pro | Ultra |
|---|---|---|---|
| Discord | R$ 39,90 | R$ 69,90 | R$ 69,90 |
| Store | R$ 29,90 | R$ 39,90 | R$ 49,90 |
| Logs | R$ 19,90 | R$ 34,90 | R$ 49,90 |
| Rules | R$ 13,90 | R$ 13,90 | R$ 13,90 |
| CDN | R$ 29,90 | R$ 59,90 | R$ 109,90 |
| FiveDash AI (add-on, one per organization) | R$ 69,90 | R$ 69,90 | R$ 69,90 |
| Modules picked | Discount on the sum |
|---|---|
| 1 module | Full price |
| 2 modules | 10% |
| 3 modules | 15% |
| 4 modules | 20% |
| All 5, bundle (Full bundle) | 25% |
The full bundle with all 5 modules costs, per month:
| Tier | Full bundle (5 modules) |
|---|---|
| Plus | R$ 99,90/mo |
| Pro | R$ 163,90/mo |
| Ultra | R$ 219,90/mo |
FiveDash AI isn’t discounted: it adds R$ 69,90/mo to the total.
| Billing | How it works |
|---|---|
| Monthly | Billed monthly, cancel anytime. |
| Annual (−2 months) | You pay for 10 months and get 12. E.g. the full bundle on Plus for R$ 999,00 a year, on Pro for R$ 1.639,00 and on Ultra for R$ 2.199,00. |
| Feature | Plus | Pro | Ultra |
|---|---|---|---|
| Servers included | 1 | 1 | 1 |
| Extra server (each, per month, with the same modules) | Modules’ price | Modules’ price | 25% off |
| Team members (counting the owner and pending invites) | 5 | 15 | Unlimited |
| Permissions per page and per server | Yes | Yes | Yes |
| No FiveDash branding | Yes | Yes | Yes |
| Support | Ticket | Priority | Priority + WhatsApp |
| Discord: your own bot, Verification, Welcome, Connect, Tickets with transcripts, Whitelist, Suggestions, Moderation and Clock-in | Yes | Yes | Yes |
| Discord: Protection (anti-link, anti-spam and anti-raid) | No | Yes | Yes |
| Discord: Creators and Summons | No | Yes | Yes |
| Forms (per bot) | 3 | 10 | 25 |
| Ticket categories (per bot) | 5 | 15 | 25 |
| Transcripts kept for | 30 days | 180 days | 365 days |
| Store: website, Pix and card, automatic delivery, coupons and Discord notices | Yes | Yes | Yes |
| Products (per store) | 50 | 500 | Unlimited |
| Store: Offers, Credit and Affiliates | No | Yes | Yes |
| Store: selling on Discord (Sales channels) | No | Yes | Yes |
| Your own domain (store and rules websites) | No | Yes | Yes |
| Fee on the store’s paid sales | 3% | 1.5% | 0% |
| Logs: webhook and resource export | Yes | Yes | Yes |
| Logs kept for | 7 days | 30 days | 90 days |
| Logs received per month (across the organization) | 1 million | 10 million | 50 million |
| Logs per server | 15 | 30 | 60 |
| Rules: rules website and Discord panel | Yes | Yes | Yes |
| CDN: images, videos and sounds with a link, WebP, upload keys | Yes | Yes | Yes |
| CDN storage (per server) | 25 GB | 100 GB | 1 TB |
Right after the onboarding, the dashboard opens Choose your organization’s plan. Later, use Settings → Plan → Choose a plan.
Under Tier, pick Plus, Pro or Ultra. Under Modules, check the ones you want. Turn on FiveDash AI if you like (Free in the trial). Under Billing, pick Monthly or Annual.
Click Start 7-day free trial. Your free trial has started shows and the dashboard opens.
In Settings → Plan, click Pay with Pix (during the trial) or Choose a plan / Change plan. Review the plan and click Continue to Pix.
On Pay with Pix, click Add coupon, type the Coupon code and click Apply.
Under Who’s paying, fill in Full name or company name, CPF or CNPJ and Email (for receipts). Click Create the Pix.
Open your bank’s app, scan the QR code and authorize Pix Automático. Or use Pix copy and paste → Copy. The first charge is paid right away; the next ones, automatically.
Confirmation shows up on its own, within seconds: Payment confirmed and the dashboard opens with the plan active.
| Field or notice | What it means |
|---|---|
| Who’s paying | Pix Automático is set up in the payer’s name and CPF or CNPJ. You authorize it once in your bank’s app and renewals go through on their own. |
| Expires in | Each QR code is valid for 30 minutes. Then Expired shows: click Create another Pix. |
| Waiting for payment | The Pix was created and hasn’t cleared yet |
| Paying as … · … | The payer details already saved. Change to replace them. |
| Payment processed by Woovi. | The Pix is processed by Woovi |
Once paid, the plan renews on its own through Pix Automático, on the same day each period. If the plan has no Pix Automático (for example, after an ownership transfer), Settings → Plan shows Pix, no automatic charge: we’ll remind you before it’s due.
Every tier includes 1 server. To have more, add extra servers to the plan: each one comes with the same modules, at their price (already with the multi-module discount). On Ultra, each extra server is 25% off. FiveDash AI is one per organization and isn’t part of the extra server’s price.
| Tier | Extra server with the full bundle |
|---|---|
| Plus | R$ 99,90/mo |
| Pro | R$ 163,90/mo |
| Ultra | R$ 164,90/mo |
| Condition a coupon may have | What shows |
|---|---|
| A percentage or a fixed amount off | ”… off” |
| Valid only on the first charge | once / Applies to this charge only. Renewals are at full price. |
| Valid for some months | for N months |
| Valid every time | forever / Applies to this charge and every renewal. |
| Only on some tiers | Only on … |
| Annual only or monthly only | Annual only / Monthly only |
| Only on the first subscription | First subscription |
| Only on plans with certain modules | This coupon only works on plans with … |
With an active coupon, Settings → Plan shows the Coupon line: upcoming charges already include the discount.
| Error | Why |
|---|---|
| This coupon doesn’t exist. Check the code. | Wrong code |
| This coupon is no longer valid. / This coupon has expired. | Coupon ended or expired |
| The organization has already used this coupon. | Each organization uses the same coupon once |
| This coupon has reached its maximum number of uses. | No uses left |
| This coupon is only for the organization’s first subscription. | The organization has subscribed before |
| This coupon doesn’t apply to this plan. | The tier, billing or modules don’t match the coupon |
| Group | What it shows |
|---|---|
| Plan | Tier, modules, Billing (Monthly or Annual), Servers (included + extras), Sales fee, FiveDash AI (Included, In trial or Not included), Coupon, and the date: Trial ends, Next charge or Ends on |
| Usage | Servers, Team (including pending invites), Products (in the store with the most products), Forms (on the bot with the most forms), Logs (on the server with the most logs). Each shows At limit, Near limit or No limit. |
| Payments | The Pix charges created, with status Paid, Pending, Expired or Replaced |
| Subscription | Cancel the subscription or Keep the subscription |
Go to Settings → Plan → Subscription.
Click Cancel the subscription and confirm with Cancel. Pix Automático is canceled right away: nothing else is charged.
The plan continues until the paid date (Subscription canceled · The plan continues until … and won’t be renewed.). Then the dashboard closes without deleting anything.
Once canceled, Pix Automático doesn’t come back: when the plan ends, just subscribe again.
| Situation | What happens |
|---|---|
| The trial ended without payment | Your free trial has ended shows and the dashboard stays closed until payment |
| The paid period ended without payment | The organization’s plan has expired shows and the dashboard stays closed until payment |
| For the owner and admins | Pay R$ … with Pix and Change plan buttons |
| For members | Ask the owner or an admin of the organization to pay for the plan. |
| Your data | Your data, bots and settings are still stored. Nothing is deleted. |
Can I pay by card? International organizations pay for the plan in US dollars by card through Stripe. Brazilian organizations pay for the plan by Pix. Players’ payments in your store are separate from the FiveDash subscription: see Store payments.
I changed plans. When does it apply? On a paid plan, the new plan starts after payment is confirmed by Pix or card, depending on the region. During the trial, the change applies right away.
How do organizations outside Brazil pay? They see prices in US dollars and pay by card in Stripe Checkout. If Dollar payments coming soon appears or card payments are unavailable, contact support to continue.
Does removing a server refund money? No. The plan gets cheaper from the next charge.